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Privacy Policy of www.rchilli.com

www.rchilli.com collects some Personal Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.


Policy summary


Personal Data collected for the following purposes and using the following services:

👤  Access to third-party accounts

     Google Drive account access

     Personal Data: various types of Data as specified in the privacy policy of the service

 

img_569476  Analytics 

     Google Analytics, KISSmetrics, MixPanel and HubSpot Analytics

     Personal Data: Cookies; Usage Data

 

backup  Backup saving and management

      Backup on Google Drive

      Personal Data: various types of Data as specified in the privacy policy of the service

 

email  Contacting the User

       Contact form

       Personal Data: email address; first name; last name

      Mailing list or newsletter

      Personal Data: company name; email address; first name; last name

    Phone contact

    Personal Data: phone number

 

unnamed (3)Content commenting

       Facebook Comments

       Personal Data: Cookies; Usage Data

      Disqus

     Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

 

images-1   Content performance and features testing (A/B testing)

      Google Optimize and Visual Website Optimizer

      Personal Data: Cookies; Usage Data

 

images-1  Data transfer outside the EU

      Data transfer abroad based on standard contractual clauses and Data transfer to countries that guarantee European standards

      Personal Data: various types of Data

 

images-1  Displaying content from external platforms

     Google Calendar widget

     Personal Data: Cookies; Usage Data

 

images-1  Handling payments

     PayPal, PayPal Payments Hub and Stripe

     Personal Data: various types of Data as specified in the privacy policy of the service

 

images-1  Heat mapping and session recording

     Inspectlet

      Personal Data: Cookies; Usage Data


images-1  Hosting and backend infrastructure

    Amazon Web Services (AWS) and Google App Engine

    Personal Data: various types of Data as specified in the privacy policy of the service

 

images-1  Interaction with online survey platforms

     SurveyMonkey Widget

     Personal Data: Cookies; Usage Data

 

images-1  Interaction with support and feedback platforms

     Zendesk Widget

     Personal Data: Cookies; Usage Data

images-1  Location-based interactions

     Geolocation

     Personal Data: geographic position

 

images-1  Managing contacts and sending messages

     HubSpot Email

     Personal Data: email address; Usage Data


images-1  Managing support and contact requests

      Freshdesk and Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service


images-1  Infrastructure monitoring

     New Relic

    Personal Data: various types of Data as specified in the privacy policy of the service

 

 images-1  Interaction with data collection platforms and other third parties

       Wufoo Widget

       Personal Data: Cookies; Usage Data

 

images-1  Interaction with external social networks and platforms

     Buffer button and social widgets

     Personal Data: Usage Data

 

images-1  Platform services and hosting

      Wix

      Personal Data: various types of Data as specified in the privacy policy of the service

 

images-1  Registration and authentication

      Linkedin OAuth and Google OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

 

images-1   Remarketing and behavioral targeting

     Google Ads Remarketing, Google Ad Manager Audience Extension, LinkedIn Website Retargeting, Facebook Remarketing, Twitter Remarketing and Remarketing

      with Google Analytics

      Personal Data: Cookies; Usage Data

     Facebook Custom Audience and Twitter Tailored Audiences

     Personal Data: Cookies; email address

 

images-1  SPAM protection

     Google reCAPTCHA

     Personal Data: Cookies; Usage Data

 

images-1  User database management

     HubSpot CRM

     Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

     HubSpot Lead Management and Freshsales

     Personal Data: various types of Data as specified in the privacy policy of the service

    FullContact

    Personal Data: company name; date of birth; Email; first name; gender; last name; various types of Data as specified in the privacy policy of the service


Further information about Personal Data

 

images-1  Personal Data collected through sources other than the User

The Owner of www.rchilli.com may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.


 

Contact information

4-512  Owner and Data Controller

RChilli Inc, 2603 Camino Ramon, Ste 272, CA 94583

Owner contact email: team@rchilli.com

Latest update: May 15, 2018

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.


Full policy


Owner and Data Controller

RChilli Inc, 2603 Camino Ramon, Ste 272, CA 94583

Owner contact email: team@rchilli.com

Types of Data collected

Among the types of Personal Data that www.rchilli.com collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; email address; company name; phone number; various types of Data; geographic position; date of birth; Email; gender; county; website; billing address; payment data; address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using www.rchilli.com.
Unless specified otherwise, all Data requested by www.rchilli.com is mandatory and failure to provide this Data may make it impossible for www.rchilli.com to provide its services. In cases where www.rchilli.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by www.rchilli.com or by the owners of third-party services used by www.rchilli.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through www.rchilli.com and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of www.rchilli.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Access to third-party accounts, Analytics, Backup saving and management, Contacting the User, Content commenting, Content performance and features testing (A/B testing), Data transfer outside the EU, Displaying content from external platforms, Handling payments, Hosting and backend infrastructure, Interaction with online survey platforms, Interaction with support and feedback platforms, Location-based interactions, Managing contacts and sending messages, Managing support and contact requests, Platform services and hosting, Registration and authentication, Remarketing and behavioral targeting, SPAM protection, User database management, Registration and authentication provided directly by www.rchilli.com and Heat mapping and session recording.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third-party accounts

    This type of service allows www.rchilli.com to access Data from your account on a third-party service and perform actions with it.
    These services are not activated automatically, but require explicit authorization by the User.

    Google Drive account access (Google LLC)

    This service allows www.rchilli.com to connect with the User's account on Google Drive, provided by Google LLC.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of www.rchilli.com, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out

    HubSpot Analytics (HubSpot, Inc.)

    HubSpot Analytics is an analytics service provided by HubSpot, Inc.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out .

  • Backup saving and management

    This type of service allows the Owner to save and manage backups of www.rchilli.com on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to www.rchilli.com.

    Backup on Google Drive (Google Inc.)

    Google Drive is a service to save and manage backups provided by Google Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

  • Contacting the User

    Contact form (www.rchilli.com)

    By filling in the contact form with their Data, the User authorizes www.rchilli.com to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data collected: email address; first name; last name.

    Mailing list or newsletter (www.rchilli.com)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning www.rchilli.com. Your email address might also be added to this list as a result of signing up to www.rchilli.com or after making a purchase.

    Personal Data collected: company name; email address; first name; last name.

    Phone contact (www.rchilli.com)

    Users that provided their phone number might be contacted for commercial or promotional purposes related to www.rchilli.com, as well as for fulfilling support requests.

    Personal Data collected: phone number.

  • Content commenting

    Content commenting services allow Users to make and publish their comments on the contents of www.rchilli.com.
    Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
    If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

    Facebook Comments (Facebook, Inc.)

    Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of www.rchilli.com.

    Google Optimize (Google LLC)

    Google Optimize is an A/B testing service provided by Google LLC ("Google").

     

    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy

    Visual Website Optimizer (Wingify)

    Visual Website Optimizer is an A/B testing service provided by Wingify Inc.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Data transfer outside the EU

    The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.
    Users can inquire with the Owner to learn which legal basis applies to which specific service.

    Data transfer abroad based on standard contractual clauses (www.rchilli.com)

    If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner according to “standard contractual clauses” provided by the European Commission.
    This means that Data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation. For further information, Users are requested to contact the Owner through the contact details provided in the present document.

    Personal Data collected: various types of Data.

    Data transfer to countries that guarantee European standards (www.rchilli.com)

    If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission.
    The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website.

    Personal Data collected: various types of Data.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of www.rchilli.com and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Calendar widget (Google LLC)

    Google Calendar widget is a calendar content visualization service provided by Google LLC that allows www.rchilli.com to incorporate content of this kind on its pages.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy

    YouTube video widget (Google LLC)

    YouTube is a video content visualization service provided by Google LLC that allows www.rchilli.com to incorporate content of this kind on its pages.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy

  • Handling payments

    Payment processing services enable www.rchilli.com to process payments by credit card, bank transfer or other means. To ensure greater security, www.rchilli.com shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    PayPal Payments Hub (PayPal Inc.)

    PayPal Payments Hub is a payment service provided by PayPal Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    PayPal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    ChargeBee (ChargeBee Inc.)

    ChargeBee is a payment service provided by ChargeBee Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Payment by bank transfer (www.rchilli.com)

    In the event that the chosen payment method is a direct bank transfer to the current account indicated by www.rchilli.com, the Owner will collect the payment details of the User, i. e. the current account number of the sender, the SWIFT code, the bank and the name of the sender. Such data will be collected and processed exclusively within the transaction and for billing purposes only.

    Personal Data collected: address; company name; first name; last name; payment data.

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Inspectlet (Inspectlet Inc.)

    Inspectlet is a session recording and heat mapping service provided by Inspectlet Inc.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Hosting and backend infrastructure

    This type of service has the purpose of hosting Data and files that enable www.rchilli.com to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of www.rchilli.com. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Amazon Web Services (AWS) (Amazon Web Services, Inc.)

    Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy; Canada – Privacy Policy; Ireland – Privacy Policy; India – Privacy Policy; Singapore – Privacy Policy

    Google App Engine (Google LLC)

    Google App Engine is a hosting service provided by Google LLC.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    Microsoft Azure (Microsoft Corporation)

    Microsoft Azure is a hosting service provided by Microsoft Corporation.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    Google Cloud Storage (Google LLC)

    Google Cloud Storage is a hosting service provided by Google LLC.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

  • Interaction with online survey platforms

    This type of service allows Users to interact with third-party online survey platforms directly from the pages of www.rchilli.com.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    SurveyMonkey Widget (SurveyMonkey Inc.)

    The SurveyMonkey Widget is a service for interacting with the SurveyMonkey online survey platform provided by SurveyMonkey Inc.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Interaction with support and feedback platforms

    This type of service allows Users to interact with third-party support and feedback platforms directly from the pages of www.rchilli.com.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Zendesk Widget (Zendesk)

    The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform provided by Zendesk Inc.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Location-based interactions

    Geolocation (www.rchilli.com)

    Www.rchilli.com may collect, use, and share User location Data in order to provide location-based services.
    Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by www.rchilli.com.

    Personal Data collected: geographic position.

  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    HubSpot Email (HubSpot, Inc.)

    HubSpot Email is an email address management and message sending service provided by HubSpot, Inc.

    Personal Data collected: email address; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Managing support and contact requests

    This type of service allows www.rchilli.com to manage support and contact requests received via email or by other means, such as the contact form.
    The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

    Freshdesk (Freshworks, Inc.)

    Freshdesk is a support and contact request management service provided by Freshworks, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    Zendesk (Zendesk)

    Zendesk is a support and contact request management service provided by Zendesk Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Platform services and hosting

    These services have the purpose of hosting and running key components of www.rchilli.com, therefore allowing the provision of www.rchilli.com from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Wix (Wix.com, Ltd.)

    Wix is a platform provided by Wix.com, Ltd. that allows the Owner to build, run and host www.rchilli.com. Wix is highly customizable and can host websites from simple blogs to complex e-commerce platforms.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: Israel – Privacy Policy.

  • Registration and authentication

    By registering or authenticating, Users allow www.rchilli.com to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, www.rchilli.com will be able to access some Data, stored by these third-party services, for registration or identification purposes.

    Linkedin OAuth (LinkedIn Corporation)

    Linkedin Oauth is a registration and authentication service provided by Linkedin Corporation and is connected to the Linkedin social network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Google OAuth (Google Inc.)

    Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

  • Registration and authentication provided directly by www.rchilli.com

    By registering or authenticating, Users allow www.rchilli.com to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

    Direct registration (www.rchilli.com)

    The User registers by filling out the registration form and providing the Personal Data directly to www.rchilli.com.

    Personal Data collected: billing address; company name; county; email address; first name; last name; website.

  • Remarketing and behavioral targeting

    This type of service allows www.rchilli.com and its partners to inform, optimize and serve advertising based on past use of www.rchilli.com by the User.
    This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    Google Ads Remarketing (Google LLC)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of www.rchilli.com with the Google Ads advertising network and the DoubleClick Cookie.

     

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out

    Google Ad Manager Audience Extension (Google LLC)

    Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of www.rchilli.com and allows selected advertising partners to display targeted ads across the web to them.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of www.rchilli.com with the Facebook advertising network.

    Personal Data collected: Cookies; email address.

    Place of processing: United States – Privacy Policy – Opt Out

    LinkedIn Website Retargeting (LinkedIn Corporation)

    LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of www.rchilli.com with the LinkedIn advertising network.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of www.rchilli.com with the Facebook advertising network.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Twitter Remarketing (Twitter, Inc.)

    Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of www.rchilli.com with the Twitter advertising network.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Twitter Tailored Audiences (Twitter, Inc.)

    Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of www.rchilli.com with the Twitter advertising network.

    Personal Data collected: Cookies; email address.

    Place of processing: United States – Privacy Policy – Opt Out

    Remarketing with Google Analytics (Google LLC)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out

  • SPAM protection

    This type of service analyzes the traffic of www.rchilli.com, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA (Google Inc.)

    Google reCAPTCHA is a SPAM protection service provided by Google Inc.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    Personal Data collected: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy

  • User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to www.rchilli.com, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving www.rchilli.com.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on www.rchilli.com.

    HubSpot CRM (HubSpot, Inc.)

    HubSpot CRM is a User database management service provided by HubSpot, Inc.

    Personal Data collected: email address; phone number; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    HubSpot Lead Management (HubSpot, Inc.)

    HubSpot Lead Management is a User database management service provided by HubSpot, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

    FullContact (FullContact Inc.)

    FullContact is a User database management service provided by FullContact Inc.

    Personal Data collected: company name; date of birth; Email; first name; gender; last name; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Freshsales (Freshworks, Inc.)

    Freshsales is a User database management service provided by Freshworks, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy

Further information about Personal Data

  • Personal Data collected through sources other than the User

    The Owner of www.rchilli.com may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
    Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Www.rchilli.com uses Cookies and other Identifiers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of www.rchilli.com or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, www.rchilli.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, www.rchilli.com and any third-party services may collect files that record interaction with www.rchilli.com (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

Www.rchilli.com does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within www.rchilli.com and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through www.rchilli.com (or third-party services employed in www.rchilli.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use www.rchilli.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using www.rchilli.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of www.rchilli.com. The Data Controller, unless otherwise specified, is the Owner of www.rchilli.com.

www.rchilli.com (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by www.rchilli.com as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User's device.

Email

Provides access to the User's primary email address.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to www.rchilli.com, if not stated otherwise within this document.